Frequently Asked Questions
  

Who do I call or e-mail at Source One Direct to get more information and pricing?

Please call 678-420-5000 or toll-free 1-888-874-7488 and ask for our sales department. Or you can complete our online information form and fax it to 678-420-5011. You can also send email inquiries to info@sourceonedirect.com 


What type plastic cards run in your Datacard® card issuance systems? 

We can accommodate .024 mil to .030 mil cards (thickness).


How do you obtain Visa or MasterCard approvals on your client’s behalf? 

As part of our proofing process, we submit proofs to Visa or MasterCard for final approval. We recommend you submit designs to Visa or MasterCard for pre-approval before sending them to us. This will help avoid delays in the approval process. 


What are the maximum and minimum sizes of cut-sheet paper stock that will run in your Xerox laser printers?

Paper sizes range from 7” x 10” to 11” x 17” 

      
 

Home Services Industries About Us Contact Us